unable to install external bluetooth driver


New member
Jun 22, 2024
I am using Windows 7 64 bit OS

Trying to install bluetooth adapter driver but it shows the following error

"there are unauthorised bluetooth adapters in your system"

Now to check and disable previously installed driver (Such as Intel), I opened device manager, there 'Show hidden files" but still unable to find 'Intel bluetooth drivers'. I can only see 'Realtek PCIe FE family controller' but not intel bluetooth wireless driver.

'Restarted bluetooth support service' too but still the same error. After inserting TP link 5.0 bluetooth device, it shows 'Bluetooth radios', there tried disabling 'Generic bluetooth device' but still same error.

I tried disabling 'Personal area netwrok' in 'Network adapters' but still same error.

Can anyone guide regarding this?