Samsung phone notifications issue

[Stationmaster]

I'm not getting sound notifications when my Samsung A14 receives an email via gmail. I Don't even get an icon top left! All notifications are on, sound is on , Do Not Disturb is off, etc etc.

Any suggestions would be appreciated.

 

[Gearbox7]

in Gmail, are notifications enabled for the specific account and its Inbox, as well as in the phone’s notification settings? Gmail has its own per-account notification controls.

 

[jenniferlewis]

One thing the per-account Gmail toggle doesn’t cover is the Android notification channel. In Settings > Apps > Gmail > Notifications, check the Mail/Gmail channel itself isn’t set to Silent or blocked. Also set Gmail’s battery usage to Unrestricted on the A14, and confirm Gmail sync is enabled under Accounts; Samsung battery optimization can delay background mail so no icon or sound appears until you open the app.