No file history

[Rossandjet]

Hi All, I have decided to try and use Windows 10 backup for my main backup to an external hard drive, but when I try to use it, I am getting an error message and so far I have not been able to turn it on. Can you help please:

The message: Could not enable file history. Access denied.

I am using windows 10 home 21H1

 

[root]

Hmm, this is strange.

The hard drive you’re using - is it one you have used before? Or is it new, or recently formatted?

 

[Rossandjet]

I have tried 4 different ones 1 a 250GB SSB and two other externals with data I have also formatted an 8GB USB Cruzer all got the same result.

 

[root]

Have you applied any sort of system tweaks? Or any security programs running on your machine?

 

[Rossandjet]

None!
Microsoft Tech is hopefully ringing me later today to help resolve the problem. I will let you know

 

[root]

I look forward to finding out what’s caused this! A bit of further research online points towards possibly a few services being disabled but let’s see what MS say.

 

[Rossandjet]

Yes, like an unticked box.

 

[Rossandjet]

Well, after 5 hours on and off the phone to a Microsoft chap to no avail. Finally, he wanted to do a clean install, and to be honest, I had just about had enough. I told him I was not going to do it and if I just used a downloaded software program to do my backing up, it would not matter one bit if the file history was working or not. Although not pleased he had to accept it.

 

[Rossandjet]

I have since installed AOMEI and have now backed up both my computers ok. Job done!!!

 

[root]

Sometimes the best solution is the easiest.

With that said I will try to have a dig around the internet at some point to see if I can find some helpful links to add to this post in case anyone else comes across this issue in the future.